Civility & Social Responsibility: Towards Sustainable and Impactful Leadership By Karima Guerfali Lazzem, Best Training Academy In a world evolving at a vertiginous pace—where social, environmental, and human challenges are becoming more complex—leadership can no longer be defined by the ability to achieve goals or manage teams alone. Leadership today—and even more so tomorrow—must be responsible, sustainable, and profoundly human. Two often underestimated levers are emerging as powerful catalysts for this new kind of leadership: civility and a deep commitment to social responsibility (CSR, ESG, ethical leadership). Civility: Not about being "nice", but about being effective and inspiring Research by Professor Christine Porath (1), highlighted in her book Mastering Civility and her highly acclaimed TEDx talk (2), shows that everyday civility significantly ...
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